Customer Survey

On behalf of all of us at FloorRight Interiors I would like to thank you for your recent purchase. Your continued support is greatly appreciated and I hope that we've earned your trust and your future business.

There is one favor I would like to humbly ask of you. Please take 5 minutes to fill out our Customer Survey.

Your participation is totally confidential and would be greatly appreciated. For it is this information that we use to measure our individual and collective performance, plan our advertising and generally direct our business.

In 2006, we launched our Pride Program in an effort to reward our employees for doing their jobs “right”. Based partially on your survey response, FloorRight Interiors pays out bonuses twice a year, as an incentive to do better.

We also offer a $5 donation to The Westminster School Breakfast Program for every survey returned. In 1995, FloorRight became aware that some children go to school without a proper breakfast or lunch. So we helped launch this program, and through the years, we have sent thousands of dollars to help. We also encourage your donations and gladly match any amount you are willing to give.

Once again, I thank you personally for your business and ask for your support of this deserving cause.

Sincerely,
Darryl Moore, B.Mgt.
Owner/Manager, FloorRight Interiors Ltd

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Please rate your answers from 1-5:
(1-Poor, 2-Average, 3-Good, 4-Very Good, 5-Exceptional)

Rate Our Store:   Cleanliness and general appearance 12345 Displays and layouts 12345 Product selection 12345 Convenient location 12345 Rate Our Sales People:   Greeted you upon entering the store 12345 Treated you in a professional manner 12345 Were knowledgable in products 12345 Helpful in selecting colors and styles 12345 Clearly informed you about product chosen 12345 Provided a clear and detailed quote 12345 Explained our financing options 12345 Explained our Lifetime Installation warranty 12345 Treated you in a fair and honest manner 12345 Rate Our Delivery:   Show up on time as scheduled 12345 Work around your schedule 12345 Keep you informed of any changes 12345 Call to informed install date 12345 Rate Our Installers:   Show up on time as scheduled 12345 Treat you in a professional manner 12345 Review the work order with you 12345 Perform the work in an efficient manner 12345 Meet your expectations in workmanship 12345 Clean-up our debris and say thank you 12345 How did you hear about FloorRight? Repeat CustomerFriendNeighbourInsurance Just Walked InFamilyBuilder/ContractorWebsite Have you seen our advertising? Drive by SignageTelevisionRadio Yellow PagesNewspaperWebsite Would you recommend FloorRight to your friends, family, and neighbors? YesNoUndecided Your Confidential Profile: Full Name: Address: City: Postal Code: Phone: Email: Gender: MaleFemaleCouple Employed: Full-timePart-timeRetired Your age: Under 2425-3435-4445-5455-6465+ Salesperson Name(s): Installer Name(s): Access Code: Please add your additional comments below: